1. Introduction
Spectrum Networks (“Spectrum”, “we”, “us”) provides IT skilling and professional services across the Middle East, North Africa, South Asia, and Southeast Asia. This Privacy Policy explains what personal information we collect about training participants, how we use it, how we protect it, and the rights you have over it.
This policy applies to our learning platform, our public course schedules, and our in-house programmes. By using our services you agree to the practices described here.
2. Information We Collect
If you are a training participant, your employer (or other third party paying for training) supplies us with your business contact information — such as name, email, and job role.
Some employers may also provide additional identifying information such as an employee ID number. We do not request sensitive personal information (such as data relating to health, race, religion, political opinions, or biometrics) and we do not knowingly process it as part of the Service.
When you self-register on our learning platform, we collect the email address and name you provide directly, plus a one-time verification code (OTP) sent to that email for sign-in purposes.
As you use the platform we also record activity-related information necessary to deliver the service: course enrolments, attendance marks, assessment attempts and scores, certificates earned, and timestamps of meaningful actions.
3. How We Use Information
We use the information we collect to:
- Enrol you in courses and sessions your sponsor has paid for;
- Authenticate you when you sign in;
- Deliver training content, assessments, and certificates;
- Communicate session schedules, reminders, and platform notifications;
- Generate progress and completion reports for your sponsoring employer (where applicable);
- Maintain the security, integrity, and performance of our services;
- Comply with our legal and contractual obligations.
6. Data Security
We use technical and administrative security measures designed to reduce the risks of loss, misuse, unauthorised access, disclosure, and alteration of personal information.
Among the safeguards we employ are firewalls and data encryption, physical access controls at our data centres, and information access authorisation controls.
No method of electronic transmission or storage is completely secure. While we use commercially reasonable safeguards, we cannot guarantee the absolute security of your personal information, and you provide it to us at your own risk.
7. Your Rights
Depending on the laws of your country, you may have the right to:
- Request a copy of the personal information we hold about you;
- Ask us to correct or update inaccurate information;
- Ask us to delete information we no longer need to retain;
- Object to specific uses or withdraw a consent you previously gave.
To exercise any of these rights, contact us at the address in section 11 below. We may need to verify your identity before acting on a request.
8. Data Retention
We keep your personal information only as long as we need it to provide the training service to you and your sponsor, to issue certificates, and to meet our legal, accounting, or audit obligations. After that, we either delete it or irreversibly anonymise it.
9. International Transfers
Spectrum Networks operates from Dubai (Middle East HQ), Mumbai (Asia Pacific HQ), Riyadh, Istanbul, Tunis, and Singapore. Information you provide may be processed in any of these locations. Where personal information moves across borders we use appropriate safeguards in line with applicable data protection laws.
10. Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of the page reflects the most recent revision. Where changes are material, we will make reasonable efforts to notify active users through the learning platform or by email. You are encouraged to review this page periodically to stay informed of any updates.
11. Contact Us
For questions about this Privacy Policy or any of the practices described in it, please reach us at:
Spectrum Networks
Email: info@specnt.com
Middle East HQ: 29, BB-2, Mazaya Business Avenue, JLT, Dubai, UAE
Asia Pacific HQ: 304, Nitco Biz Park, Road No. 16U, Wagle Estate, MIDC, Thane (W) — 400604, Maharashtra, India
